Contact Us

We’d love to hear from you!
At ShipMall, your satisfaction is our top priority. Whether you have a question about your order, need help with a product, or just want to share feedback — our team is always ready to assist.

📧 Email Support

For all inquiries, please reach out to us at:
shipmalldrops@gmail.com

We aim to respond to all messages within 24–48 hours during business days.

📦 Order & Shipping Inquiries

If you’re contacting us about an existing order, please include:

• Your Order Number

• The Name used for the purchase

• A brief description of your issue or question

This helps us assist you faster!

🕒 Customer Service Hours

Monday – Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

💬 Stay Connected

Follow ShipMall on social media for updates, new arrivals, and exclusive offers.

Thank you for choosing ShipMall — we’re always here to make your shopping experience smooth and satisfying!